Click here to download a Beacon Booklet



Need Support?

  • If you live in Hertfordshire and have been victim of a crime, you can receive free and confidential support. Beacon Victim Care Centre is your gateway to victim services available in Hertfordshire.

If you are in immediate danger call 999.


Contact Us

  • Our phone line opening hours are 8am-6pm Monday to Friday and 8am- 8pm Wednesday. If you need to contact us outside of these hours please email us at or leave a voicemail and we will get back to you as soon as possible.

  • You can speak to one of our Case Managers by calling us on 0300 0115 555 option 3.

  • Alternatively you can drop us an email at

  • You can also register your details on our online referral system and one of our Case Managers will call you within 3-4 working days. For more information, click here.


If you are a professional looking to refer a client to Beacon please contact where you can request a secure address if preferred.