What Am I Entitled To?

As a victim of crime you are entitled to have access to support services, irrespective of whether you have reported a crime to the police or not.

The Victims Code of Practice defines a victim as:

  • A person who has suffered harm, including physical, mental or emotional harm or economic loss which was directly caused by criminal conduct and a close relative (spouse, partner, relatives, siblings or dependents) of a person whose death was directly caused by criminal conduct.

Entitlement to enhanced services

We know that not everyone requires extensive support or assistance. Sometimes, just knowing that support is there is enough. But for others, their personal circumstance can make them more in need of support.

Under the Victims’ Code of Practice those who are entitled to an enhanced service are:

  • victims of the most serious crime;
  • persistently targeted victims; and
  • vulnerable or intimidated victims.

If you belong to one or more of these groups and would like support please contact Beacon.

If you are unsure if you belong to one or more of these groups please see below for a more detailed explanation.

 

Victims' Code Priority Groups

1. Victims of the most serious crime

If you are a victim of:

  • Domestic abuse
  • Hate crime
  • Terrorism
  • Sexual offences
  • Human trafficking
  • Attempted murder
  • Kidnap
  • False imprisonment
  • Arson with intent to endanger life
  • Wounding or causing grievous bodily harm with intent

2. Persistently targeted victims

If you have been targeted on more than one occasion, over a period of time, particularly if you have been deliberately targeted or you are a victim of harassment or stalking.

3. Vulnerable or intimidated victims

Vulnerable victims

a) You are under the age of 18 years at the time of the offence, or

b) The quality of your evidence is likely to be affected because:

  • You suffer from a mental disorder within the meaning of the Mental Health Act 1983;
  • You have a learning disability;
  • You have a physical disability or are suffering from a physical disorder.

Intimidated victims

  • If the quality of your evidence will be affected because of your fear or distress about testifying in court.

When assessing whether a victim is intimidated, we take account of:

  • Fear or distress about appearing in court due to behaviour from the accused toward the victim
  • Sexual offences, human trafficking are automatically deemed as intimidated. Some gun and knife offences are also included
  • The victim’s age; social and cultural background; religious beliefs or political opinions; ethnic origin; domestic and employment circumstances.

 

Beacon Victim Care Centre Aims

Our service aims to help you to cope and recover from the impact of crime.

Our approach recognises the importance of ensuring that practical and emotional support is on hand and understands that your needs change over time.

Please also refer to our GET HELP section that provides links for specialist support organisations.

 

Contacting Beacon

If you feel that you are entitled to an enhanced service please call the Victim Care Centre on 03000 11 55 55 (option 3) between 8am and 8pm Monday to Friday and between 9am and 5pm on Saturdays.

A Case Manager will discuss your needs with you and, where appropriate, work with partners to provide a complete wrap around service to help you to cope and recover. All calls are treated confidentially.